Privacy Policy

Last Updated: May 20, 2025

This Privacy Policy describes how Santorini Secrets ("we," "us," or "our") collects, uses, and shares information about you when you use our website, mobile application, and other online products and services (collectively, our "Services").

Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you:

  • Create an account or user profile
  • Fill out forms on our website
  • Subscribe to our newsletter
  • Purchase products or services
  • Participate in contests, promotions, or surveys
  • Communicate with us via email, social media, or other means

The types of information we may collect include:

  • Contact information (name, email address, phone number)
  • Account credentials (username, password)
  • Profile information (profile picture, preferences)
  • Payment information (credit card details, billing address)
  • Travel preferences and interests
  • Communication contents (messages, comments, reviews)

Information We Collect Automatically

When you access or use our Services, we automatically collect certain information, including:

  • Log information (IP address, browser type, operating system, pages visited)
  • Device information (device identifier, hardware model, operating system)
  • Location information (general location based on IP address)
  • Usage information (actions taken, search queries, features used)
  • Cookies and similar technologies (see our Cookie Policy for more details)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze usage patterns and trends
  • Personalize your experience with our Services
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Comply with legal obligations

How We Share Your Information

We may share your information with:

  • Service Providers: Third parties that perform services on our behalf (payment processing, data analysis, email delivery)
  • Business Partners: Hotels, tours, and other travel service providers when you book through our Services
  • Advertisers and Marketing Partners: For advertising and marketing purposes (in anonymized or aggregated form)
  • Legal Authorities: In response to a legal request or when required by law
  • Affiliated Businesses: With our subsidiaries and affiliates
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Choices

You have several choices regarding your information:

  • Account Information: You can update your account information by accessing your account settings
  • Communications: You can opt out of receiving promotional communications by following the unsubscribe instructions
  • Cookies: Most browsers allow you to adjust your cookie settings (see our Cookie Policy)
  • Do Not Track: We currently do not respond to "Do Not Track" signals

Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or alteration. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

International Data Transfers

We may transfer your information to countries other than your country of residence, including the United States and European Union. When we do, we take steps to ensure adequate protection for your information.

Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will promptly delete that information.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Objection to or restriction of processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify you through our Services or by other means before the changes take effect.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Santorini Secrets
Email: privacy@santorinisecrets.com
Address: Oia, Santorini, 84702, Greece